PRIVACY POLICY

TECH HUNTER GLOBAL SDN BHD

Last Updated: 21 October 2026

1. Introduction

TECH HUNTER GLOBAL SDN BHD (Registration No. 201701009309 (1223474-T)), referred to in this Privacy Policy as “Tech Hunter”, “we”, “us”, or “our”, is committed to respecting and protecting the privacy of individuals who interact with our business, websites, products, and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in connection with our business operations, including our digital solutions, technology services, marketing activities, event management, and payment-related services offered through our business divisions.

This Privacy Policy applies to our websites:

• https://www.tech-hunter.com.my/

It also applies, where relevant, to individuals who contact us, submit enquiries, request services, register as customers or merchants, or otherwise engage with our business.

We aim to handle personal data responsibly and in accordance with applicable Malaysian laws, including the Personal Data Protection Act 2010 (PDPA), as amended from time to time.

By providing personal data to us, you acknowledge that you have been informed of the matters described in this Privacy Policy. Where consent is required by applicable law, we will obtain such consent.

2. Personal Data We May Collect

We may collect personal data depending on the nature of your interaction with us and the services you request.

Such information may include:

Personal and Contact Information

• Full name
• Email address
• Contact or mobile number
• Mailing or business address
• Job title or designation
• Company or business name
• Information submitted through our enquiry or contact forms

Business and Service Information

• Business registration details
• Nature and type of business
• Merchant or customer account information
• Information required to assess service applications
• Service enquiries, proposals, contracts, and related correspondence
• Records of products or services requested or provided

Payment and Transaction Information

Where relevant to Tech Hunter or other payment-related services, we may process information necessary to facilitate merchant onboarding, payment services, transaction reporting, settlement coordination, fraud prevention, and customer support.

This may include merchant identification details, settlement account information, transaction references, payment amounts, transaction dates, and related operational records.

Certain payment information may be collected and processed directly by authorised payment service providers, acquiring institutions, or other financial service partners in accordance with their respective privacy and security requirements.

Technical and Website Usage Information

When you visit our websites, we may collect certain technical information, including:

• Internet Protocol (IP) address
• Browser type and version
• Device and operating system information
• Pages visited and browsing activity
• Website referral information
• Date and time of website access
• Cookies and similar technical identifiers

We collect only the information reasonably necessary for the relevant business purposes, subject to applicable legal requirements.

3. How We Collect Personal Data

We may collect personal data through various channels, including:

• When you submit a contact form on our websites.
• When you communicate with us by email, telephone, messaging applications, or social media.
• When you enquire about, apply for, or subscribe to our products and services.
• When you participate in our marketing campaigns, promotional activities, or business events.
• When you enter into a business or service agreement with us.
• When you interact with our websites or online services.
• When information is provided by our authorised business partners or service providers, where permitted by law.

We may also obtain business-related information from publicly available sources where such collection is lawful and relevant to our operations.

4. Purposes of Personal Data Processing

We may collect and process personal data for the following purposes:

Service Delivery and Business Operations

• To respond to enquiries, requests, and feedback.
• To provide our products and services.
• To assess and process customer or merchant applications.
• To manage business relationships, agreements, and accounts.
• To deliver software development, digital marketing, branding, and other business solutions.
• To coordinate events, promotional activities, and related operational services.

Payment and Merchant Services

• To facilitate merchant onboarding and payment service applications.
• To support payment acceptance and transaction-related services.
• To coordinate payment processing, settlements, and transaction enquiries with authorised service partners.
• To conduct identity verification, risk assessment, and fraud prevention where required.
• To investigate payment discrepancies, disputes, or suspected unauthorised activities.

Customer Communication and Support

• To communicate service updates, announcements, and operational information.
• To provide technical assistance and customer support.
• To process complaints, enquiries, and service requests.
• To notify customers of important changes affecting our services.

Marketing and Business Development

• To provide information about our products, services, promotions, and business activities.
• To conduct market research and assess customer preferences.
• To improve our marketing strategies and customer engagement.

Promotional communications will be conducted in accordance with applicable law, and individuals may opt out of direct marketing communications.

Security and Legal Compliance

• To maintain website and system security.
• To prevent fraud, misuse, and unauthorised activities.
• To comply with applicable laws, regulations, and lawful requests from authorities.
• To maintain necessary business and transaction records.
• To establish, exercise, or defend legal rights.

We will not use personal data for unrelated purposes without an appropriate legal basis or consent where required.

5. Disclosure of Personal Data

We respect the confidentiality of personal data and do not sell personal information to third parties for their independent marketing purposes.

Where reasonably necessary, we may disclose personal data to:

• Our authorised employees and relevant business personnel.
• Contractors, consultants, and professional advisers.
• Technology vendors, hosting providers, and IT support partners.
• Payment gateways, acquiring institutions, banks, and authorised payment service providers.
• Business partners involved in delivering requested services.
• Regulatory authorities, law enforcement agencies, or government bodies where required by law.
• Other parties where disclosure is authorised or required under applicable law.

We take reasonable steps to ensure that parties processing personal data on our behalf maintain appropriate confidentiality and security safeguards.

Where third parties independently determine how they process information, their own privacy policies may apply.

6. Cookies and Website Tracking

Our websites may use cookies and similar technologies to support website functionality and improve users’ browsing experiences.

Cookies are small data files that may be stored on your device when you access a website.

Depending on the technologies implemented, cookies may be used for:

• Maintaining essential website functionality.
• Remembering website preferences.
• Understanding website traffic and usage patterns.
• Monitoring website performance and security.
• Improving the effectiveness of website content and services.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of our websites.

Where required by applicable law, we will seek consent before using non-essential cookies.

7. Protection and Security of Personal Data

We are committed to implementing reasonable technical, administrative, and organisational measures to protect personal data against unauthorised access, accidental loss, misuse, alteration, disclosure, or destruction.

Depending on the systems and services involved, these measures may include:

• Access controls and user authentication.
• Restrictions on access to confidential information.
• Security monitoring and system maintenance.
• Appropriate safeguards for data transmission and storage.
• Confidentiality obligations for relevant personnel and service providers.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

In the event of a personal data breach, we will assess the incident and undertake notifications or remedial measures as required by applicable law.

8. Retention of Personal Data

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

The applicable retention period may depend on:

• The nature of the services provided.
• Contractual and operational requirements.
• Accounting, tax, and financial record obligations.
• Regulatory and legal requirements.
• The need to resolve disputes or maintain relevant business records.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it, as appropriate.

9. International Data Transfers

In certain circumstances, personal data may be stored, accessed, or processed outside Malaysia, including through technology providers, hosting services, or other authorised business partners.

Where international transfers occur, we will take appropriate steps to ensure that such transfers comply with applicable Malaysian personal data protection requirements.

These measures may include contractual safeguards, assessments of the receiving party’s data protection practices, or obtaining consent where required.

10. Your Rights Regarding Personal Data

Subject to applicable Malaysian law, you may have the right to:

• Request access to personal data held about you.
• Request correction of inaccurate or incomplete personal data.
• Withdraw consent to processing where applicable.
• Request that we stop or limit certain uses of your personal data.
• Object to or opt out of direct marketing communications.
• Request data portability where applicable legal and technical requirements are satisfied.
• Raise questions or complaints regarding the handling of your personal data.

Requests may be subject to identity verification, legal restrictions, or other applicable requirements.

If you wish to exercise your rights, please contact us using the contact information provided below.

We will review and respond to requests in accordance with applicable legal requirements.

11. Third-Party Websites and Services

Our websites may contain links to external websites, payment service providers, social media platforms, or other third-party services.

These websites and services may operate independently and maintain their own privacy policies and data processing practices.

We encourage users to review the relevant privacy policies before providing personal information to third parties.

We are not responsible for the privacy practices of external websites or services that are not under our control.

12. Children’s Privacy

Our websites and business services are primarily intended for businesses and individuals who are legally capable of engaging with the relevant services.

We do not knowingly collect personal data from children without the appropriate authorisation or consent required by applicable law.

If we become aware that personal data has been collected from a child in circumstances that do not comply with applicable law, we will take appropriate action.

13. Changes to This Privacy Policy

We may review and update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or legal requirements.

Any updates will be published on our websites with a revised “Last Updated” date.

We encourage users to review this Privacy Policy from time to time to stay informed about how we handle personal data.

Where required by law, we will provide additional notice or obtain consent for material changes to our processing activities.

14. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal data, please contact:

TECH HUNTER GLOBAL SDN BHD

Registration No.: 201701009309 (1223474-T)

Main Office

110A, 110B, 110C, Jalan Batu Unjur 1, Taman Bayu Perdana, 41200 Klang, Selangor, Malaysia

Email: admin@tech-hunter.com.my

Website:https://www.tech-hunter.com.my/

We will endeavour to address privacy-related enquiries and requests in accordance with applicable laws and our internal procedures.